FREQUENTLY ASKED QUESTIONS
WHY CHOOSE PRESTIGE SECURITY SERVICES?
We provide excellent customer service. We are a local company. When you call, you will never get an operator. You get the owner of the company on the phone and at your house. Not a different technician each time. You will never have to deal with salesman or high pressure sales at your door. No long term contracts.
HOW DOES YOUR PRICING COMPARE TO OTHER SECURITY COMPANIES?
Our pricing is very competitive. We will beat or match any security company’s written quote.
WHAT ARE THE ADVANTAGES TO HAVING YOUR SYSTEM COMPARED TO DIY SYSTEMS?
Professional installation. You can rest assured that it is getting done right by a licensed professional. If something goes wrong with your DIY unit, you will most likely have to spend some time on the phone with an operator. You will most likely have to wait for replacement unit to come in the mail leaving your home or business vulnerable. If something goes wrong with our units, we would be at your house or business within 24 hours, if not the same day.
CAN I CONTROL MY ALARM OR SEE LIVE FOOTAGE FROM MY COMPUTER AT WORK OR ON MY CELL PHONE?
Yes, we offer the same technology that other big companies offer, but at an affordable price.
WHAT OTHER FEATURES DOES MY BURGLAR ALARM OFFER OTHER THAN INTRUDER PROTECTION?
Fire alarm, smoke and carbon monoxide detection, natural gas exposure, water detection, medical panic capabilities, and video surveillance.
WHAT HAPPENS TO MY SYSTEM DURING A POWER FAILURE?
It runs on a standby battery. This is installed at no extra cost to our customers.